AMAG Technology, Inc. Career Opportunities
Within the last 5 years, what role did the following play in your job:
Making cold-calls (over the phone or in person)
Which of the following best describes your overall sales experience?
Within the last 5 years, what role did the following play in your job:
Utilizing a consultative sales approach in which you uncover the prospective client's needs before pitching a solutions.
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Account Management Representative
CA - Hawthorne
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Grow Your Sales Skills and Build a Career Home at a Global Industry Leader in Security Solutions

Enjoy Exceptional Training in a Role that Sets Strong Performers up to Advance

If you combine a proven ability to close sales with both an outgoing personality and attention to detail, this position offers you some compelling opportunities: AMAG Technology Symmetry Security Management Solutions can be found in a wide spectrum of markets, including government, commercial, education, transportation, healthcare, retail and banking. Headquartered in Hawthorne, CA with sales and support located North America, Europe, Middle East and Asia, AMAG Technology has been at the leading edge of access control technology for over 30 years. AMAG Technology is part of G4S, a global leader in security management focused on helping customers mitigate risk, meet compliance, and reduce cost. We offer a suite of products and services, including risk consulting and investigations, systems integration, security software and technology, and security professionals.

Video: You'll focus on renewing customer agreements for AMAG's suite of solutions. Among those is Symmetry CONNECT, which helps manage diverse identities by automating manual processes, eliminating irregularities and enforcing security policies while maintaining compliance.

The Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Account Management Representative opportunity, you will have:
  • Sales experience and a track record of success in closing. . Quick question for you - click here
  • A consultative approach to sales.
  • Strong computer skills, including:
    • The ability to navigate quickly among multiple applications and databases.
    • Very strong keyboarding skills.
    • Familiarity with MS Office, particularly Word and Excel.
    • Experience with a CRM, ideally MS Dynamics.
  • Strong self-motivation and a proactive spirit.
  • Solid writing skills.
  • Strong organizational skills.
  • Exceptional attention to detail.
  • Excellent problem-solving skills.
  • A professional and engaging phone presence and strong customer service skills.
  • Proven deductive reasoning skills.
  • Bilingual skills in Spanish, French, or Portuguese is a plus.
  • A bachelor's degree or an equivalent combination of education and experience.
Pictured: Symmetry™ products give customers a comprehensive end-to-end software platform so users can manage all their security needs while reducing risk and meeting industry compliance.

The Role

Your mission will be to drive sales-generating initiatives through outbound calls and emails. You will be responsible for following up on leads for both new and existing customers in order to set our outside sales team up for success. Your efforts will support the entire AMAG Technology product line and portfolio of solutions, which includes software and hardware.

In addition to selling products and solutions, you also will assist with our service line of business that encompasses our Site Support Agreements. This is an existing database of customers that we already have in place that may have expired agreements, and you will reach out to the resellers to help secure the renewal.

You'll also target new customers who may be completely unfamiliar with our company and offerings. You'll leverage your consultative sales skills to identify the customer needs, educate them on our value propositions, and generate a business opportunity. Quick question for you - click here

More specifically, your key responsibilities will be to:
  • 
Generate sales opportunities for new, and existing customers, through call and email campaigns.
  • 
Introduce and promote new products through phone calls, webinars, and emails.

  • Create new end user demand through cold calling (phone, LinkedIn, or other mediums) prospective clients to identify the decision makers and get them interested in AMAG's offerings.
  • 
Manage telephone & email queues to provide product quotes and answer customer questions.

  • Work to resolve customer issues.
  • 
Provide post-event follow-up and reporting.
  • 
Coordinate dealer agreements and manage new dealer on-boarding processes.

  • Generate necessary reports and complete administrative duties.

  • Observe and enforce company policies and procedures.

  • Handle other tasks & projects, outside your normal job responsibilities, that will be asked of you by management from time to time.
Initially, you will pass off potential sales opportunities to the outside sales team, but over time, we will expect you to be able to close some of the deals. You will be aligned with a collaborative regional team that will include a Regional Sales Manager, Application Engineer and a Business Development Rep. You will be a critical part of this unique team structure.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: AMAG Technology Symmetry Control Room provides a single operational window for situational awareness and managing video, alarms and events. It integrates AMAG's entire Symmetry portfolio, which includes video, visitor, identity, incident management, intrusion and access control.

More Good Reasons

Training & development
AMAG offers an outstanding training program and a commitment to developing employees and promoting from within whenever possible. In fact, the supervisor for this role was formerly a teacher and has a reputation as an excellent mentor.

Autonomy & support
Assuming you are meeting your inside sales goals, you will enjoy a good deal of autonomy in managing your responsibilities. At the same time, you'll be part of an outstanding team and will have plenty of support when you need it, along with opportunities to support and mentor others.

Training & development
AMAG offers an outstanding training program and a commitment to developing employees and promoting from within whenever possible. In fact, the supervisor for this role was formerly a teacher and has a reputation as an excellent mentor.

More opportunities
The inside sales organization is a great place to learn and develop skills to be successful in your career. Once you have proven yourself in this role, you might set your sights on other opportunities at AMAG and other North American G4S divisions and at locations around the world. With more than 50,000+ employees in the United States and Canada, and 600,000+ around the world, advancement can take you from New York to Hong Kong and everywhere in between.

Flat organization
You'll enjoy the support and resources of a large company while being part of a small division that is highly profitable and entrepreneurial. Our organizational structure is flat, meaning you'll interact at every level and everyone plays their part in the division's success.

Pictured: New Product of the Year for Symmetry Connect is just one of many accolades AMAG Technologies has received.

Keys to Success

Because this role is heavily focused on outbound calling, you'll need to be confident, outgoing and not afraid to pick up the phone. At the same time, you'll need to be comfortable with back-end admin activities such as data entry -- the insights you document will help set you up for success in future interactions with customers, so attention to detail is important. Additionally, to truly find success here you will have strong learning acumen and the ability to get up to speed quickly on our robust technical portfolio of products, solutions and service.

It's also important to note that a cultural fit is just as important as your technical sales chops. We take pride in our collaborative team environment that fosters idea sharing, innovation and success.

In addition, to be an outstanding Inside Sales Specialist, you will:
  • Dedicate yourself to learning, continuously evolving your abilities and filling any knowledge gaps.
  • Maintain an upbeat attitude and an approachable, team-oriented persona.
  • Be driven and passionate about meeting goals.
  • Take responsibility for your own success by accepting challenges, pursuing goals and learning from failures.
  • Provide inside sales expertise, but also seek expertise when needed.
Video: AMAG Technology's Symmetry Blue Bluetooth reader series helps organizations move to a mobile-first security environment. Symmetry Blue readers deliver a seamless transition from Proximity to Smartcard to Mobile technology.

Grow Your Sales Skills and Build a Career Home at a Global Industry Leader in Security Solutions

Enjoy Exceptional Training in a Role that Sets Strong Performers up to Advance

If you combine a proven ability to close sales with both an outgoing personality and attention to detail, this position offers you some compelling opportunities: AMAG Technology Symmetry Security Management Solutions can be found in a wide spectrum of markets, including government, commercial, education, transportation, healthcare, retail and banking. Headquartered in Hawthorne, CA with sales and support located North America, Europe, Middle East and Asia, AMAG Technology has been at the leading edge of access control technology for over 30 years. AMAG Technology is part of G4S, a global leader in security management focused on helping customers mitigate risk, meet compliance, and reduce cost. We offer a suite of products and services, including risk consulting and investigations, systems integration, security software and technology, and security professionals.

Video: You'll focus on renewing customer agreements for AMAG's suite of solutions. Among those is Symmetry CONNECT, which helps manage diverse identities by automating manual processes, eliminating irregularities and enforcing security policies while maintaining compliance.

The Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Account Management Representative opportunity, you will have:
  • Sales experience and a track record of success in closing. . Quick question for you - click here
  • A consultative approach to sales.
  • Strong computer skills, including:
    • The ability to navigate quickly among multiple applications and databases.
    • Very strong keyboarding skills.
    • Familiarity with MS Office, particularly Word and Excel.
    • Experience with a CRM, ideally MS Dynamics.
  • Strong self-motivation and a proactive spirit.
  • Solid writing skills.
  • Strong organizational skills.
  • Exceptional attention to detail.
  • Excellent problem-solving skills.
  • A professional and engaging phone presence and strong customer service skills.
  • Proven deductive reasoning skills.
  • Bilingual skills in Spanish, French, or Portuguese is a plus.
  • A bachelor's degree or an equivalent combination of education and experience.
Pictured: Symmetry™ products give customers a comprehensive end-to-end software platform so users can manage all their security needs while reducing risk and meeting industry compliance.

The Role

Your mission will be to drive sales-generating initiatives through outbound calls and emails. You will be responsible for following up on leads for both new and existing customers in order to set our outside sales team up for success. Your efforts will support the entire AMAG Technology product line and portfolio of solutions, which includes software and hardware.

In addition to selling products and solutions, you also will assist with our service line of business that encompasses our Site Support Agreements. This is an existing database of customers that we already have in place that may have expired agreements, and you will reach out to the resellers to help secure the renewal.

You'll also target new customers who may be completely unfamiliar with our company and offerings. You'll leverage your consultative sales skills to identify the customer needs, educate them on our value propositions, and generate a business opportunity. Quick question for you - click here

More specifically, your key responsibilities will be to:
  • 
Generate sales opportunities for new, and existing customers, through call and email campaigns.
  • 
Introduce and promote new products through phone calls, webinars, and emails.

  • Create new end user demand through cold calling (phone, LinkedIn, or other mediums) prospective clients to identify the decision makers and get them interested in AMAG's offerings.
  • 
Manage telephone & email queues to provide product quotes and answer customer questions.

  • Work to resolve customer issues.
  • 
Provide post-event follow-up and reporting.
  • 
Coordinate dealer agreements and manage new dealer on-boarding processes.

  • Generate necessary reports and complete administrative duties.

  • Observe and enforce company policies and procedures.

  • Handle other tasks & projects, outside your normal job responsibilities, that will be asked of you by management from time to time.
Initially, you will pass off potential sales opportunities to the outside sales team, but over time, we will expect you to be able to close some of the deals. You will be aligned with a collaborative regional team that will include a Regional Sales Manager, Application Engineer and a Business Development Rep. You will be a critical part of this unique team structure.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: AMAG Technology Symmetry Control Room provides a single operational window for situational awareness and managing video, alarms and events. It integrates AMAG's entire Symmetry portfolio, which includes video, visitor, identity, incident management, intrusion and access control.

More Good Reasons

Training & development
AMAG offers an outstanding training program and a commitment to developing employees and promoting from within whenever possible. In fact, the supervisor for this role was formerly a teacher and has a reputation as an excellent mentor.

Autonomy & support
Assuming you are meeting your inside sales goals, you will enjoy a good deal of autonomy in managing your responsibilities. At the same time, you'll be part of an outstanding team and will have plenty of support when you need it, along with opportunities to support and mentor others.

Training & development
AMAG offers an outstanding training program and a commitment to developing employees and promoting from within whenever possible. In fact, the supervisor for this role was formerly a teacher and has a reputation as an excellent mentor.

More opportunities
The inside sales organization is a great place to learn and develop skills to be successful in your career. Once you have proven yourself in this role, you might set your sights on other opportunities at AMAG and other North American G4S divisions and at locations around the world. With more than 50,000+ employees in the United States and Canada, and 600,000+ around the world, advancement can take you from New York to Hong Kong and everywhere in between.

Flat organization
You'll enjoy the support and resources of a large company while being part of a small division that is highly profitable and entrepreneurial. Our organizational structure is flat, meaning you'll interact at every level and everyone plays their part in the division's success.

Pictured: New Product of the Year for Symmetry Connect is just one of many accolades AMAG Technologies has received.

Keys to Success

Because this role is heavily focused on outbound calling, you'll need to be confident, outgoing and not afraid to pick up the phone. At the same time, you'll need to be comfortable with back-end admin activities such as data entry -- the insights you document will help set you up for success in future interactions with customers, so attention to detail is important. Additionally, to truly find success here you will have strong learning acumen and the ability to get up to speed quickly on our robust technical portfolio of products, solutions and service.

It's also important to note that a cultural fit is just as important as your technical sales chops. We take pride in our collaborative team environment that fosters idea sharing, innovation and success.

In addition, to be an outstanding Inside Sales Specialist, you will:
  • Dedicate yourself to learning, continuously evolving your abilities and filling any knowledge gaps.
  • Maintain an upbeat attitude and an approachable, team-oriented persona.
  • Be driven and passionate about meeting goals.
  • Take responsibility for your own success by accepting challenges, pursuing goals and learning from failures.
  • Provide inside sales expertise, but also seek expertise when needed.
Video: AMAG Technology's Symmetry Blue Bluetooth reader series helps organizations move to a mobile-first security environment. Symmetry Blue readers deliver a seamless transition from Proximity to Smartcard to Mobile technology.
AMAG Technology, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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