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Quick Question:

My most relevant experience would best be described as:
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Quick Question:

Within the last 5 years, what role did the following play in your job:
Provisioning using Ansible or similar tools (if other than Ansible please specify)
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Quick Question:

The configuration/monitoring/troubleshooting tool I work in most often is (if more than one please specify which):
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Quick Question:

The configuration/monitoring/troubleshooting tool I work in most often is (if more than one please specify which):
DevOps Engineer
MA - Chelmsford


Opportunity Snapshot
Top reasons to consider aligning your career with AMAG Technology
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Build a career home and explore areas beyond your role as part of a talented, motivated team

If you combine your technical expertise with solid people skills, this newly created position offers you several compelling opportunities. As DevOps Engineer, you will
  • Make an impact in an important role, ensuring our infrastructure is sound and taking a proactive approach to monitoring it
  • Expand your skills and experience in a variety of technologies as you get hands-on with all layers of the infrastructure Quick question for you - click here
  • Help shape the role moving forward and explore other areas -- we don't pigeonhole people
  • Enjoy the best of both: the collaborative spirit of a small team of sharp people and the stability and resources of a global industry leader
  • Work in a newer facility as part of the dedicated US-based development team, exchanging ideas and insights with talented colleagues as well as with customers
AMAG Technology has been at the leading edge of access control technology for over 30 years and is part of G4S, the world’s largest security company. Our Symmetry™ Security Management Systems can be found in a wide spectrum of markets, including government, commercial, education, transportation, healthcare, retail and banking. As AMAG Technology looks to the future, the next generation of products will bring the core aspects of security to the next step beyond integrated solutions – Symmetry.

Pictured: Security concerns and complexity vary, so AMAG Technologies offers solutions tailored to small businesses, medium to large companies and enterprise corporations. Solutions can incorporate video, visitor, identity, incident management, and intrusion and access control.
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Make Your Mark and Grow Your Skills Helping Develop Industry-Leading Access Control Solutions

The Requirements
Discover what it takes to thrive in this role
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the DevOps Engineer opportunity, you will have:
  • Expert knowledge of server, networking, operating system, database, application performance management, monitoring and alerting system, load balancing, and security systems
  • Strong Linux administrative capabilities
  • Expert working knowledge of DevOps and cloud operational support processes
  • Strong scripting skills
  • Experience with:
    • Designing, implementing, and maintaining monitoring and metrics systems, along with a demonstrated ability to automate testing and other processes
    • Provisioning software like Ansible or similar tools Quick question for you - click here
    • Source control like Git
    • Container orchestration software, ideally Docker
    • Monitoring tools like Prometheus, Nagios or similar
    • Configuring, monitoring and troubleshooting backend technologies , ideally including SQL, ElasticSearch, RabbitMQ and/or Redis 
  • Excellent communication and collaboration skills with demonstrated ability to work across various levels of an organization and problem solving skills
Experience with the following is preferred but not required:
  • Cloud platforms, ideally Azure
  • Jira processes
  • Continuous integration
  • Providing feedback to software engineers (performance warnings, recommendations, etc.)
Pictured: Symmetry Control Room provides a single operational window for situational awareness and managing video, alarms and events. It delivers real-time intelligence for better decision making, more efficient operations and quicker responses to incidents.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Vice President, Engineering, you will join a team that includes two Engineering Managers and nine developers. You will be a key contributor in architecting our next generation of SaaS applications that can run on Linux either in the cloud or self-hosted by clients as needed.

You will assume primary "ownership" of the health of our infrastructure, which includes SQL Server, RabbitMQ, Reddis, and ElasticSearch, running on Linux. While we have some monitoring processes in place, we'll look to you to ensure a proactive approach to optimizing and monitoring the infrastructure. Quick question for you - click here

More specifically, you will:
  • Work with AMAG Professional Services team to provide customer support, as needed, for installs and troubleshooting
  • Participate in an on-call rotation to provide 24/7 support for our products. During the weeks scheduled for on-call you will be the primary contact for any escalated incidents and always have your phone and laptop available to troubleshoot and diagnose issues as they arise.
  • Implement the appropriate logging and monitoring infrastructure needed to provide insight into how our applications are running
  • Automate the deployment process of applications for cloud and on-premise deployments
  • Audit and improve the security of the infrastructure process
  • Review and ensure that all changes to the production environments are documented, tested, and approved
  • Provide technical guidance related to infrastructure and automation
  • Assess all tools currently used and provide technical leadership in their use and support, and also suggest alternatives
Video: The Symmetry Movement Impact Tool helps businesses track a person and determine who else was in the same area at the same time, helping organizations notify individuals of exposure to COVID-19 and help reduce the spread of it.
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Why Join Us
More good reasons to build a career home with us.
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Solid impact
While we have infrastructure monitoring in place, we believe that adding a dedicated DevOps Engineer will enable us to enhance development processes even further. We're looking for a professional who will bring fresh ideas and think of things that we haven't.

Professional development
Depending on how fast you pick things up, you'll be able to help shape your career path by demonstrating your aptitude and interests. For example, you may do some development in Ansible if you have the experience. You might also help Professional Services and Operations team with troubleshooting.

Great culture in a new space
Across AMAG you'll find a collaborative culture, and our move to Chelmsford provided an opportunity to reinforce that. We expect to have about 40 or more people in this office, almost all focused on development. We run flat and promote an entrepreneurial spirit.

Intriguing challenges in diverse markets
We partner with a wide variety of customers, helping them solve unique security and access concerns. You'll have occasion to interact directly with them. AMAG's customers include Yale University, Virgin Islands Port Authority, DCH Regional Medical Center in Alabama, United Kingdom Passport Service, Port of Houston, Halliburton, Northwestern Mutual and others.

Industry accolades
We know AMAG is great, but don't just take our word for it! We've earned several distinctions in our field. Three examples among many:
  • Our RISK360© Incident and Case Management system won Security Today magazine’s New Product of the Year award in 2018
  • AMAG’s Vice President Enterprise Solutions, Stuart Tucker, was invited to join the board of directors of Physical Security Interoperability Alliance (PSIA), a global consortium of physical security product companies and system integrators
  • Symmetry CONNECT, our policy-based identity management platform was named New Product of the Year 2017 by Security Today (pictured)
Excellent compensation
In addition to a competitive salary and bonus potential, we offer comprehensive benefits that include medical, dental and vision plans; flexible spending accounts; a 401(k) plan; tuition and professional certification reimbursement; paid time off and holidays; and more.
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Road to Success
Explore the characteristics that set our top performers apart
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We know there will be a learning curve as you get to know our business and technologies, but we'll look to you to get up to speed as quickly as possible. Meanwhile, you should be able to leverage your knowledge of DevOps tools and languages to start contributing right away.

Your technical expertise will be essential, but just as important will be strong interpersonal skills. You'll need to be able to interact effectively with multiple internal and external contacts. Those who thrive here are able to self-manage and achieve individual goals independently, but they are just as comfortable collaborating with and contributing to teams.

In addition, to be an outstanding DevOps Engineer, you will:
  • Provide constructive feedback and input, and remain open to the same from others
  • Maintain an upbeat attitude and personable approach
  • Assume ownership of your success by accepting challenges, pursuing goals and learning from mistakes
  • Provide expertise, but also seek expertise when needed
  • Remain flexible and adaptable as priorities change
Pictured: AMAG is committed to delivering the best service and support to our customers. You may help troubleshoot live systems.
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AMAG Technology, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at nmohan@engage2excel.com.